Empathy Platform Blog keeps you ahead of the curve by showcasing cutting-edge technologies, methodologies, and best practices already in use today, but also offers you insights into what lies on the horizon. Stay informed and ready for the evolving landscape of AI-powered commerce search and discovery!

March 21, 2025

Innovating in commerce search with GenAI assistants

Empathy.ai redefines retail search with its Open Innovation philosophy, bringing AI swiftly to market. Through a building-in-public approach, teams collaborate with retailers to test and refine technology in real-world settings, driving initiatives like the Healthy Eating with Ocado AI assistant, which blends generative AI with commerce search to create dynamic, intent-driven experiences.

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