Empathy Platform Blog keeps you ahead of the curve by showcasing cutting-edge technologies, methodologies, and best practices already in use today, but also offers you insights into what lies on the horizon. Stay informed and ready for the evolving landscape of AI-powered commerce search and discovery!

December 2, 2024

Bridging generative AI with factual accuracy

The new Empathy.ai approach integrates Retrieval-Augmented Generation (RAG) with Fully Formatted Facts (FFF) to redefine AI-driven search accuracy. By delivering real-time, context-aware, and factually grounded responses, this innovation bridges the gap between creativity and reliability. Designed to handle complex queries with precision, it ensures data privacy, and aligns with individual intent.

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