Apr 24, 2026
AI Carousels as a semantic fallback for low- and zero-result searches
A sparse results page can be as much of a dead-end as a blank one. Until now, when keyword search returned too few or no results, shoppers had little to work with and often left the commerce store. Empathy Platform introduces AI Carousels, a new fallback mechanism that automatically activates on both low- and zero-result searches, replacing near-empty or blank pages with semantically relevant product suggestions...
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