Empathy Platform Docs EPDocs has been awarded as Best Overall Enterprise Devportal & Best Visual Design ...

Empathy Platform Docs EPDocs has been awarded as Best Overall Enterprise Devportal & Best Visual Design ...

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Empathy Platform Documentation

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Breaking news

Nov 29, 2024

Facets management for catalog categorization

Facets are the categories your catalog items are grouped by depending on their characteristics, attributes, or attribute values (such as price, brand, topic, creation date, etc.). Dive deeper into how the facets’ configuration can make your business excel with the new dedicated Manage catalog product categorization with Facets page. You can now learn how to configure the facets...

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Nov 4, 2024

Analytics and Insights tools’ entire catalog

Thanks to their dedicated documentation, you can now explore the entire catalog of Empathy Platform’s Analytics and Insights features. These powerful features enable analysts to track performance, understand shopper behavior, and make data-driven decisions to enhance the search and discovery journey. The Overall analytics tool provides a broad view of search evolution, allowing tracking of essential...

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September 20, 2024

Interact with Empathy Platform map: GenAI layer added

The Interact with Empathy Platform map is one of the most visited sections of the EPDocs portal since it unveils in a simplified, visual, and accessible way the whole structure of the Empathy Platform product. From now on, this interactive map has a new member on board: the GenAI layer.

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October 4, 2024
Summer release 2024

As the vibrant colors of fall begin to paint the landscape, the golden leaves dance to the ground, and the air turns crisp with a scent of bonfires and pumpkin spice, the perfect moment to discover the summer Release Notes for Empathy Platform has arrived!

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