Empathy Platform Docs EPDocs has been awarded as Best Overall Enterprise Devportal & Best Visual Design ...

Empathy Platform Docs EPDocs has been awarded as Best Overall Enterprise Devportal & Best Visual Design ...

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Empathy Platform Documentation

AI commerce search you can trust, own, and control

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November 2, 2023

Content archiecture renewal in Empathy Platform Docs

Empathy Platform is a continuously evolving search and discovery engine and so is its related functional and technical documentation. Since new features and tools added to Empathy Platform require new documentation aiming to explain what they are and how to use them, Empathy Platform Docs was crying out for a content architecture renewal...

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September 8, 2023

Onboard Empathy Platform, the ultimate step-by-step guide

When you first hear about Empathy Platform, you may feel a bit lost. This search and discovery experience can seem overwhelming at an early stage. However, nothing could be more untrue. That’s the reason why the the Onboard Empathy Platform new section has been created, where you will find a step-by-step guide with the basic information you...

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August 11, 2023

My Highlights, the new Playboard homepage dashboard

The Empathy Platform Playboard has different search and discovery configuration features, together with other tools, such as Insights, Analytics or Explain, that help you make the most of your commerce search and discovery experience. Now you can obtain a complete view of what the playboard has to offer you at a glance with My Highlights...

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December 29, 2023
Autumn release 2023

Now that winter has arrived, it’s time to explore the autumn Release Notes for Empathy Platform to find out what changes the season brought with it!

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