Empathy Platform Documentation
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Where to start?
Understand
Uncover the ABCs of Empathy Platform: grasp the core principles, learn the essential concepts, master basic elements, and unlock advanced search features to optimize your product search and discovery experience within your commerce store.
Onboard
Get started on your journey with a comprehensive step-by-step guide to have Empathy Platform up and running in your commerce store effortlessly.
Play
Dive deep into the Empathy Platform Playboard and learn how to use search and discovery analytics & insights, fine-tuning tools, and search explainability features.
Develop
Plunge towards technical product documentation. Explore UI and API references and guides to learn the inner workings of Empathy Platform and assemble your search and discovery experience.
Relevant topics
Related Prompts overview
Self-managed Components overview
Self-managed Components deployment guide
Overall search data analytics
Insights Semantics dataviz
Semantics IMC configuration guide
Semantics API
AI search with semantics
AI search use cases
Search relevance
Search data privacy
Semantics recommendations
Prepare your product catalog guide
Product catalog fields
Product catalog indexing
Boost and bury products how-to guide
Define synonyms how-to guide
Tailor product weighting how-to guide
Build search UI with the X Archetype guide
Tagging integration guide
UI reference
API references