Empathy Platform Video Library

Playing multimedia technical documentation

Empathy Platform Video Library gives you access to videos and recordings showcasing a selection of technical topics that support Empathy Platform-related content. Here you can watch video tutorials about integration, how-to videos on building and configuring search and discovery experiences, demos of the latest features and improvements, and much more…

Enjoy trusting, understanding, and now playing Empathy Platform doc!

The end of hallucinations: Fully formatted facts and factual responses

AI, generative AI, fully formatted facts, factual responses
Ángel Maldonado and Andrés Doncel

LinkedIn Live session introducing a new approach to saying goodbye to GenAI hallucinations using fully formatted facts and factual responses.

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The end of hallucinations: Fully formatted facts and factual responses

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The end of hallucinations: Fully formatted facts and factual responses

LinkedIn Live session introducing a new approach to saying goodbye to GenAI hallucinations using fully formatted facts and factual responses.

AI, generative AI, fully formatted facts, factual responses · Ángel Maldonado and Andrés Doncel

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Setting up search with Self-managed Components

LinkedIn Live session to demo how easy it is to start playing around with search settings using Empathy Platform Self-managed Components (SmC). Learn how to set up a search experience with the SmC package and test these flexible, lightweight, and privacy-first components for yourself.

SmC, Self-managed Components, Search, Configuration · Ana María García

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Improving merchants' experience: how to connect search APIs and AI

LinkedIn Live session on how to put AI actions at the service of Empathy Platform’s search, insights, and Playboard to improve merchants' experience by automating processes, scaling operations, and connecting with multiple Empathy APIs.

AI, Playboard · José María Llorián, Andrés Doncel, Borja Santaolalla, and Ángel Maldonado

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Revolutionizing search and discovery: private, compliant Self-managed Components

LinkedIn Live session to learn how Empathy Platform's Self-Managed Components (SmC) package revolutionizes search and discovery experiences by ensuring data privacy compliance right from the start.

SmC, Self-manage components, privacy · Ana María García and Pablo Cañal

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Conversational experiences for merchants: Talk to your Playboard

LinkedIn Live session presenting the new GenAI conversational experience integrated into the Playboard that will amaze Empathy Platform merchants.

AI, semantic models, Playboard · Lucía Blanco and José María Llorián

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GenAI - Feedback Loops & Semantic Search

LinkedIn Live session discussing the crucial role of AI feedback loops in refining search results for better user experience in semantic commerce search.

AI, semantic search, feedback · Ángel Maldonado, David Argüello, José Jurado, and José María Llorián
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