Empathy Platform Video Library

Playing multimedia technical documentation

Empathy Platform Video Library gives you access to videos and recordings showcasing a selection of technical topics that support Empathy Platform-related content. Here you can watch video tutorials about integration, how-to videos on building and configuring search and discovery experiences, demos of the latest features and improvements, and much more…

Enjoy trusting, understanding, and now playing Empathy Platform doc!

Semantic experiences in action

Vector search, semantic models, offline evaluations, zero results
Borja Santaolalla and Álvaro Panizo

LinkedIn Live session that explores how semantics are at the service of merchandisers and brands with Empathy Platform to empower shoppers to have joyful experiences, for example, when facing zero results.

Find more
Semantic experiences in action
Improving merchants' experience: how to connect search APIs and AI

Improving merchants' experience: how to connect search APIs and AI

LinkedIn Live session on how to put AI actions at the service of Empathy Platform’s search, insights, and Playboard to improve merchants' experience by automating processes, scaling operations, and connecting with multiple Empathy APIs.

AI, Playboard · José María Llorián, Andrés Doncel, Borja Santaolalla, and Ángel Maldonado
Revolutionizing search and discovery: private, compliant Self-managed Components

Revolutionizing search and discovery: private, compliant Self-managed Components

LinkedIn Live session to learn how Empathy Platform's Self-Managed Components (SmC) package revolutionizes search and discovery experiences by ensuring data privacy compliance right from the start.

SmC, Self-manage components, privacy · Ana María García and Pablo Cañal
Conversational experiences for merchants: Talk to your Playboard

Conversational experiences for merchants: Talk to your Playboard

LinkedIn Live session presenting the new GenAI conversational experience integrated into the Playboard that will amaze Empathy Platform merchants.

AI, semantic models, Playboard · Lucía Blanco and José María Llorián
GenAI - Feedback Loops & Semantic Search

GenAI - Feedback Loops & Semantic Search

LinkedIn Live session discussing the crucial role of AI feedback loops in refining search results for better user experience in semantic commerce search.

AI, semantic search, feedback · Ángel Maldonado, David Argüello, José Jurado, and José María Llorián
Fine-tuning Mistral for a developer portal search experience

Fine-tuning Mistral for a developer portal search experience

LinkedIn Live session that unveils the journey of leveraging generative AI to create a seamless and intuitive, privacy-first content search experience.

AI, content search, holons · Ángel Maldonado, Pablo García, Roberto Devesa, and Carmen Rendueles
Semantics as a fallback

Semantics as a fallback

LinkedIn Live session about using semantic vector search as a fallback for low and no results and learning how to optimize semantic models for better query performance.

Semantics, search fallback, judgements, models feedback · Borja Santaolalla, José María Llorián, and Sergio Betancor Bello
Load more