Empathy Platform Docs EPDocs has been awarded as Best Overall Enterprise Devportal & Best Visual Design ...

Empathy Platform Docs EPDocs has been awarded as Best Overall Enterprise Devportal & Best Visual Design ...

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Empathy Platform Documentation

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Breaking news

Nov 4, 2024

Analytics and Insights tools’ entire catalogue

Thanks to their dedicated documentation, you can now explore the entire catalogue of Empathy Platform’s Analytics and Insights features. These powerful features enable analysts to track performance, understand shopper behavior, and make data-driven decisions to enhance the search and discovery journey. The Overall analytics tool provides a broad view of search evolution, allowing tracking of essential...

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September 20, 2024

Interact with Empathy Platform map: GenAI layer added

The Interact with Empathy Platform map is one of the most visited sections of the EPDocs portal since it unveils in a simplified, visual, and accessible way the whole structure of the Empathy Platform product. From now on, this interactive map has a new member on board: the GenAI layer.

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August 9, 2024

Playboard’s Discovery tab moved to the main menu

The Discovery and Search tabs on the left-side menu panel of the Empathy Platform Playboard have been unified in a joint panel. The two elements belonging to the Discovery tab have been renamed and moved, following the principle of usability and accessibility for the merchandisers. The Insights - Overall feature continues to be within the Insights section but has been renamed...

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October 4, 2024
Summer release 2024

As the vibrant colors of fall begin to paint the landscape, the golden leaves dance to the ground, and the air turns crisp with a scent of bonfires and pumpkin spice, the perfect moment to discover the summer Release Notes for Empathy Platform has arrived!

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