Empathy Platform Docs EPDocs has been awarded as Best Overall Enterprise Devportal & Best Visual Design ...

Empathy Platform Docs EPDocs has been awarded as Best Overall Enterprise Devportal & Best Visual Design ...

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Empathy Platform Documentation

AI commerce search you can trust, own, and control

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April 19, 2024

Semantics API & Vector search capabilities

The Empathy Platform API documentation keeps on growing with its revolutionary latest addition: Semantics API. This API exposes all the possibilities of the vector and semantic understanding to apply them to the Empathy Platform capabilities. The purposes of using the Semantics API are unlimited, and some of them are directly related to offering more valuable and relevant experiences to your shoppers...

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March 8, 2024

Approach relevance in commerce search

When shoppers launch a query in your commerce store, they expect to have relevant and accurate results that quickly meet their needs making them feel understood. Relevance is your secret weapon to provide your shoppers with a seamless and efficient search experience and achieve your business goals. Visit the new Approach relevance in commerce search landing page created to...

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November 2, 2023

Content archiecture renewal in Empathy Platform Docs

Empathy Platform is a continuously evolving search and discovery engine and so is its related functional and technical documentation. Since new features and tools added to Empathy Platform require new documentation aiming to explain what they are and how to use them, Empathy Platform Docs was crying out for a content architecture renewal...

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March 29, 2024
Winter release 2024

Now that spring has arrived, the weather is warmer and flowers are blooming, it’s time to explore the winter Release Notes for Empathy Platform to find out what changes the season brought with it!

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